WE BUILD STRONG RELATIONS THEN STRONG SOLUTIONS

We collect and deliver cylinders in need of repair directly from our customer’s workshops to make the process as convenient as possible for our clients.

WE BUILD STRONG RELATIONS THEN STRONG SOLUTIONS

We collect and deliver cylinders in need of repair directly from our customer’s workshops to make the process as convenient as possible for our clients.

about KAPPA ENGINEERING REPAIR serviceS

HYDRAULIC CYLINDER REPAIRS

We collect and deliver cylinders in need of repair directly from our customer’s workshops to make the process as convenient as possible for our clients.

Our repairs department will give you a fair price for quality work, but more importantly, they will give you an honest assessment of the damage with a solid recommendation for how to proceed. We will share our industry knowledge to lower your operational costs and ensure minimal downtime. 

There are two general categories which define hydraulic cylinder repairs:

1. Cylinder REPAIR

A valid and thorough hydraulic cylinder repair at an affordable rate. There is a compromise, though. To save on material costs, we salvage the components we can, so we might not end up on exact OEM specs. To summarise, if you order a repair, you will save money on the work, but the resulting product will not conform to original OEM specifications.
AFFORDABLE

2. remanufactured

A remanufactured cylinder that cannot be repaired, or does not conform to OEM standards, will be manufactured and the cylinder rebuilt. The cylinder will then be extensively tested to ensure the highest quality standards. Remanufacturing is more expensive than repairs, but the benefit is that your cylinder will last longer and perform better than a standard repair.
OEM SPECS

SERVICE LEVEL AGREEMENT

Kappa Engineering offers a service level agreement to guarantee faster turnaround times on repairs. The service level agreement is aimed at businesses who rely on just-in-time supply to smooth out their operations. When you secure your SLA, we can forecast your demands, enabling us to keep the service exchange units you need on hand.

about KAPPA ENGINEERING REPAIR serviceS

HYDRAULIC CYLINDER REPAIRS

We collect and deliver cylinders in need of repair directly from our customer’s workshops to make the process as convenient as possible for our clients.

Our repairs department will give you a fair price for quality work, but more importantly, they will give you an honest assessment of the damage with a solid recommendation for how to proceed. We will share our industry knowledge to lower your operational costs and ensure minimal downtime. 

There are two general categories which define hydraulic cylinder repairs:

1. Cylinder REPAIR

A valid and thorough hydraulic cylinder repair at an affordable rate. There is a compromise, though. To save on material costs, we salvage the components we can, so we might not end up on exact OEM specs. To summarise, if you order a repair, you will save money on the work, but the resulting product will not conform to original OEM specifications.
AFFORDABLE

2. remanufactured

A remanufactured cylinder that cannot be repaired, or does not conform to OEM standards, will be manufactured and the cylinder rebuilt. The cylinder will then be extensively tested to ensure the highest quality standards. Remanufacturing is more expensive than repairs, but the benefit is that your cylinder will last longer and perform better than a standard repair.
OEM SPECS

SERVICE LEVEL AGREEMENT

Kappa Engineering offers a service level agreement to guarantee faster turnaround times on repairs. The service level agreement is aimed at businesses who rely on just-in-time supply to smooth out their operations. When you secure your SLA, we can forecast your demands, enabling us to keep the service exchange units you need on hand.

IS IT WORTH IT?

With an SLA in place, we can guarantee a 72-hour turnaround on emergency items, three working days for urgent work and five working days on routine repairs.
72-hour turnaround

IS IT WORTH IT?

With an SLA in place, we can guarantee a 72-hour turnaround on emergency items, three working days for urgent work and five working days on routine repairs.
72-hour turnaround

SERVICE LEVEL AGREEMENT EXPLAINED

Kappa Engineering offers a service level agreement to guarantee faster turnaround times on repairs.

The SLA is an agreement between Kappa Engineering and a customer who needs hydraulic cylinders repaired, remanufactured or supplied consistently. The agreement sets a fixed time period within which Kappa will be the sole provider of hydraulic cylinders and related services. Consistent demand allows Kappa Engineering to forecast future requirements. Forecasting removes the guesswork, allowing us to supply you faster and more accurately. Think about it, we keep the stock at our own expense while you enjoy faster turnaround times. It’s a win-win!

SERVICE LEVEL AGREEMENT EXPLAINED

Kappa Engineering offers a service level agreement to guarantee faster turnaround times on repairs.

The SLA is an agreement between Kappa Engineering and a customer who needs hydraulic cylinders repaired, remanufactured or supplied consistently. The agreement sets a fixed time period within which Kappa will be the sole provider of hydraulic cylinders and related services. Consistent demand allows Kappa Engineering to forecast future requirements. Forecasting removes the guesswork, allowing us to supply you faster and more accurately. Think about it, we keep the stock at our own expense while you enjoy faster turnaround times. It’s a win-win!

Whats the catch?

We get exclusive rights to supply and repair your hydraulic cylinders. We think a small price ensures a consistent, responsive supply.

The agreement is typically reviewed annually.

If the agreement isn’t cancelled, it will renew automatically for the next 12 months. Our representatives will keep in touch during your relationship with Kappa Engineering, but it’s still your responsibility to speak to us if you don’t want to continue the agreement.

ON TIME PAYMENTS

You need to pay your invoices on time to keep the agreement going. You can apply for a 30-day account which makes the paperwork easier. If you cancel the agreement prematurely, you agree to purchase the stock we kept on hand outright. Payment terms can be negotiated should the need arise.

What's the catch?

We get exclusive rights to supply and repair your hydraulic cylinders. We think a small price ensures a consistent, responsive supply.

The agreement is typically reviewed annually.

If the agreement isn’t cancelled, it will renew automatically for the next 12 months. Our representatives will keep in touch during your relationship with Kappa Engineering, but it’s still your responsibility to speak to us if you don’t want to continue the agreement.

ON TIME PAYMENTS

You need to pay your invoices on time to keep the agreement going. You can apply for a 30-day account which makes the paperwork easier. If you cancel the agreement prematurely, you agree to purchase the stock we kept on hand outright. Payment terms can be negotiated should the need arise.

Interested?

Here's how to secure your SLA

Contact Kappa Engineering and ask to speak with our repair department. Simply enquire about our SLA, and we’ll take it from there. A sales representative will set up a time to assess your needs. Once we understand your requirements, we will draw up a service level agreement that specifically outlines your needs. We will present the agreement for your signature. Once you’ve signed, we go to work sourcing and manufacturing the hydraulic cylinders, components and materials required to guarantee consistent delivery on cylinder repairs and remanufactures.

SERVICE EXCHANGE UNITS ARE AVAILABLE

The following list of hydraulic cylinders are on our shop floor and waiting for you to buy them. Simply exchange your broken cylinder for a remanufactured replacement or purchase the cylinder outright.

EQUIPMENT BRANDS WE SUPPORT

BRAND HYDRAULIC CYLINDERS
BELL B50 STEERING AND LIFT CYLINDER
CAT 777 HOIST CYLINDER / 785 CYLINDER / 938 LIFT AND TILT CYLINDER / D11 RIPPER TILT CYLINDER ×2
HITACHI ZX470 BUCKET CYLINDER / ZX670 BUCKET CYLINDER / ZX850 BOOM CYLINDER ×2 / ZX870 BUCKET AND STICK CYLINDER / ZX870 TRACK ADJUSTER CYLINDER
KOMATSU 375 BLADE LIFT CYLINDER
LIEBHERR 984 BOOM CYLINDER / 984 BUCKET CYLINDER
SANDVIK 180 ROTARY ACTUATOR / 240 ROTARY ACTUATOR / 360 ROTARY ACTUATOR
TFM COMPACTORS HC 250 / COMPACTORS C 200 / COMPACTOR CYLINDER M170 / SKIP LOADER SM13 / SKIP LOADER 9 TON / SKIP LOADER 16 TON
VOLVO A30 LIFT CYLINDER

Interested?

Here's how to secure your SLA

Contact Kappa Engineering and ask to speak with our repair department. Simply enquire about our SLA, and we’ll take it from there. A sales representative will set up a time to assess your needs. Once we understand your requirements, we will draw up a service level agreement that specifically outlines your needs. We will present the agreement for your signature. Once you’ve signed, we go to work sourcing and manufacturing the hydraulic cylinders, components and materials required to guarantee consistent delivery on cylinder repairs and remanufactures.

SLA meeting REQUEST

Request Meeting SLA

Request a quote

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